The following Buyer Guideline were put together to help Buyer better understand how they can buy digital goods from Rocks Design and what term and service we have for them.
1. Buyer need to register and confirms their account by email before buying from us because we need to keep track of your purchase and reduce the fraud by these rules, also you have all track record of your activity on Rocks Design.
2. Buyer can contact to seller by their account in case they need help in seller product just go to seller profile and click on message button login and send message to seller also mention the receipt id to the seller when you contact them.
3. In the receipt you can see there is contact support link in bottom , in the case you buy from multiple seller it will show last seller link in the list in contact support, please contact to right seller for that product. You can find their link with the product name. Like this example format.
Example : By Rocks Design
4. You can find the download link in the email receipt, make sure your email is working and receiving email from us in inbox.
5. Seller can be delete product anytime as he want please make sure you download your copy right after you purchase the item.
6. Five (5) time downloads are allowed in case of you lost the old file, if you exceed the limit of 5 you need to buy the new copy of product.
7. For refund info please see the Term & Condition Refund section .
Please contact us for any other info